Question 1

What is the Skate Canada Membership fee?

Accepted Answer

The Skate Canada Membership is a mandatory annual registration required for all skaters participating in Skate Canada programs.  It provides insurance coverage and allows skaters to participate in sanctioned lessons, tests, competitions, and events.  The membership is valid from September 1 to August 31 each year, regardless of when the membership is purchased.  Membership fees are not prorated.

Question 2

How do I register?

Accepted Answer

Registration is completed online. Simply select your program and click Register to be directed to the Uplifter registration portal.

If you are a returning participant, sign in to your existing account. New families will need to create an account before registering.

Once logged in, select your preferred program, session dates, and available times, then complete your registration and payment process.

Question 3

What should I enter as the "member" name when creating a New Account?

Accepted Answer

For young skaters, the account should be created under the primary Parent or Guardian's Name.  Skater information can be added in the subsequent sections.

Question 4

What payment methods are accepted?

Accepted Answer

We accept the following payment methods:
Credit Card (Visa & Mastercard)
Cheque — Please make cheques payable to North Surrey Skating Club.
e-Transfer — Please send e-Transfers to finance@northsurreyskatingclub.ca.

Include the skater’s name and program in the memo/message line to help us apply your payment correctly.

Question 5

What is your refund policy?

Accepted Answer

Refund requests must be submitted in writing to register@northsurreyskatingclub.ca.
Refund requests will not be accepted after 21 calendar days from the program start date, unless supported by a medical certificate.
Approved refunds are subject to a $25 withdrawal fee.
Refunds will not be issued for missed sessions due to personal scheduling conflicts, vacations, or absences.
If a program or session is cancelled by the Club, the applicable amount will be credited back to the participant’s account.
Special circumstances may be reviewed by the Club on a case-by-case basis.

FAQ

What is the Skate Canada Membership fee?

How do I register?

What should I enter as the "member" name when creating a New Account?

What payment methods are accepted?

What is your refund policy?